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What to do when someone dies: order death certificates, notify the credit bureaus, find every account and debt, and settle the estate.
August 4, 2026

When someone dies, three things need to happen in the first week or two: get certified copies of the death certificate, report the death to Social Security and the three credit bureaus, and stop any automatic payments still running out of their accounts. Everything after that is a longer job, finding what they owned, paying what they owed, and moving the rest to whoever inherits it. Most families spend six months to a year on that part.
This checklist walks the whole arc in order, from the paperwork you need on day three to the last account you close. You do not have to be the named executor to start. Several of these steps happen before any court gets involved.
Step 1: Get certified copies of the death certificate
Almost nothing else on this list works without one. Banks, insurers, the DMV, retirement plan administrators, and the probate court all want a certified copy with a raised seal or colored security paper. Photocopies get rejected.
Order 10 to 15 certified copies. That sounds like a lot until you start counting: one per bank, one per brokerage, one per insurance policy, one per vehicle title, one for the court, one for the employer, one for each pension. Reordering later is cheap in dollars and expensive in weeks.
The certificate usually takes one to three weeks to be issued. If the cause of death is pending a medical examiner's ruling, it takes longer, and you may get a certificate marked "pending" that some institutions will not accept.
Where to get copies
You have two paths, and most families use both.
The funeral director. Whoever handles the funeral or cremation files the death certificate with the county and orders your first batch of certified copies. Tell them how many you want while arrangements are still open. This is the fastest route by a wide margin, since they are already filing the paperwork.
The county health department or state vital records office. Once the death is registered, certified copies come from the government. Which office depends on the state. Some states send you to the county health department, county registrar, or county clerk where the death occurred. Others centralize everything at a state vital records or vital statistics office. Fees run roughly $10 to $35 per copy, and many offices charge less for additional copies ordered in the same request.
Most states limit who can order a certified copy to a spouse, parent, child, sibling, or someone with a documented legal interest such as a named executor or an insurance beneficiary. Bring your own ID and, if you are not immediate family, whatever proves your interest. Our full walkthrough of how to order death certificates covers the county-level details and what to do if the state rejects your request.
Step 2: Report the death to Social Security
The funeral home usually reports the death to Social Security if you give them the Social Security number, but confirm it actually happened. Do not assume.
Two things follow. Any benefit paid for the month of death or later has to go back, and Social Security will pull it out of a joint account without warning you first. And a surviving spouse or minor child may be eligible for the $255 lump sum death payment plus ongoing survivor benefits, which have to be applied for by phone or in person. There is no online application for survivor benefits.
Step 3: Notify the credit bureaus
This is the step families skip, and it is the one that causes the most damage when it is missed. Until a death is flagged on a credit file, that file looks like every other open, borrowable credit history. Identity thieves read obituaries, and a deceased person's credit can stay open to new applications for months.
Send a death notice to Experian, Equifax, and TransUnion asking each to add a deceased indicator and stop issuing credit in that name. Social Security's death data eventually reaches the bureaus on its own, but "eventually" can mean months, and that gap is the entire window fraud lives in.
Sunset built a free tool that notifies all three bureaus at once. You upload the death certificate, we mail each bureau the notice, and you do not have to write three separate letters. If you want to understand the risk first, we wrote up what happens if you do not report a death to the credit bureaus.
While you are at it, freeze the accounts most exposed to fraud and forward the mail. Our guides on the three accounts to freeze first and handling mail after a death cover both.
Step 4: Notify everyone else
Beyond Social Security and the bureaus, the notification list runs long: employers and former employers, banks and credit unions, insurers, pension administrators, the DMV, Medicare or the health insurer, landlords or mortgage servicers, and any subscription still billing a card every month. See who to notify when someone dies for the full list in the order that matters.
Step 5: Find every account, debt, and piece of property
Here is where most families lose the most time. You are expected to produce a complete picture of what someone owned and owed, and you are working from a shoebox of paper, a phone you may not have the passcode for, and whatever you happen to remember.
What you are looking for splits into three piles:
- Assets. Checking and savings accounts, CDs, brokerage accounts, 401(k)s and IRAs, pensions, life insurance policies, savings bonds, crypto, business interests, real estate, and vehicles. Small or old accounts are the ones that go missing, along with policies bought decades ago through an employer that no longer exists.
- Debts. Credit cards, mortgages, auto loans, medical bills, personal loans, and taxes. Heirs do not inherit these. The estate pays what it can from estate assets, and anything left over generally goes unpaid. Read can debts be inherited before you pay a single collector out of your own pocket.
- Property. The house, land in other states, vehicles, and the contents of the home. Real estate in a second state can pull you into a second court, which we cover in ancillary probate.
This is the work Sunset was built for. We search for accounts, policies, retirement plans, and unclaimed property in the deceased person's name across thousands of institutions, then keep everything in one place so you can see the estate as a single balance sheet instead of a pile of envelopes. More than 10,000 families have used it, and it is free for families. Our guide on finding all assets of a deceased person explains the search methods, and 9 hidden assets families miss covers what usually gets left behind.
Step 6: Figure out whether you need probate
Probate is the court process that gives someone legal authority to act for the estate. Whether you need it depends on the state, the size of the estate, and how each asset was titled.
Some assets skip probate entirely. Anything with a named beneficiary, such as life insurance, a 401(k), an IRA, or a payable-on-death bank account, goes straight to that person. Property held jointly with right of survivorship passes to the surviving owner. What is left in the deceased person's sole name is usually what determines the answer.
Many estates qualify for a simplified path. Every state has some version of a small estate affidavit, a short sworn form that lets you collect assets without a full court case, with limits ranging from a few thousand dollars to well over $100,000 depending on the state. Start with when probate is required to see which category you are in.
Step 7: Open an estate account and settle up
Once you have legal authority, get an EIN for the estate from the IRS and open an estate bank account. Every dollar that comes in and goes out should move through that one account. Never run estate money through your personal checking. Sunset's estate account is FDIC insured and opens without a branch visit.
From there the work is mechanical: close accounts, file insurance claims, pay valid debts, retitle or sell the house and any vehicles, file a final income tax return, and distribute what is left. Keep receipts, because beneficiaries and the court can both ask for an accounting.
What can wait
Not everything is urgent, and treating it all as urgent is how people burn out in month two. These can sit for a few weeks:
- Sorting and distributing personal belongings
- Canceling club memberships and non-billing subscriptions
- Closing social media and email accounts
- Any decision about selling the house
- Reading the will line by line with an attorney
The clock only really runs on a few things: benefit applications with deadlines, insurance claims, tax filings, and creditor claim windows that open once probate starts.
FAQ
What is the very first thing to do when someone dies?
Get a legal pronouncement of death, then contact a funeral home or cremation provider. Order certified death certificates through them. If the death happened at home without hospice, call 911 first.
How many death certificates do I need?
Plan on 10 to 15 certified copies. Count one for each bank, insurance policy, retirement account, vehicle title, employer, and the probate court. Ordering extras in the original request is cheaper than reordering.
Can I get a death certificate from the county health department?
In many states, yes. Certified copies come from either the county health department, county registrar, or clerk where the death occurred, or from a central state vital records office. Which one depends on the state, and most limit copies to immediate family or someone with a documented legal interest.
Do I have to pay a deceased person's debts?
Not out of your own money. Debts are paid by the estate from estate assets, in an order set by state law, and unpaid balances generally die with the estate. The exceptions are debts you cosigned, jointly held accounts, and community property obligations in some states.
How long does it take to settle an estate?
Most estates take six months to a year. Simple estates handled with a small estate affidavit can wrap in a few weeks. A contested will, a business interest, or real estate in more than one state can push it past two years.
Start with what you can see
The hardest part of this list is not any single step. It is that you cannot check the boxes until you know what the estate holds, and that information is scattered across institutions that will not talk to you until you prove who you are.
Sunset handles both halves. We search for the accounts, policies, and property in the deceased person's name, then give you one place to manage the paperwork, the estate account, and the closures. It is free for families. Get started with Sunset and see what turns up.
Frequently asked questions
Will financial institution be notified of a Sunset search?
No, we do not notify any financial institutions of the death when performing our searches, except for in the case of life insurance.
Our process combines document review, data integrations, and indirect verification with financial institutions. Families usually discover most accounts within 1 day, although some bank account confirmations take up to two weeks.
Financial institutions are only notified after a request for closure and transfer has been made by you.
Can Sunset help my probate attorney?
Yes. Attorneys regularly recommend Sunset to their clients. Before your attorney can guide you on the right probate path, they need a complete picture of the estate's assets and debts. Sunset generates a comprehensive Estate Asset Inventory with account numbers, balances, and more, giving your attorney exactly what they need to move forward quickly.
How quickly will I see results?
5 to 14 days.
We'll email you as soon as your requested searches are complete, and you can log in to review and close any discovered accounts when you're ready.
Who can use Sunset?
Any family member, executor, administrator or personal representative responsible for managing a deceased person’s assets can use our software tool. We support asset search and probate in all 50 states and every county in the U.S.
Am I responsible for their debts?
No, the deceased was solely responsible for their debts. If a loan was backed by a physical asset, such as a home or vehicle, you have options to transfer or payoff from estate proceeds.
For a loan that was jointly held, the responsibility remains with the other person on the account, often a spouse. Sunset automatically identifies if a debt has a living responsible party, and clearly flags it.
What about probate documents?
You can use our software to generate and sometimes file probate documents in every county nationwide.
Online notarization is also available through Sunset.
If your case is unusually complex, or disputed, we recommend hiring experienced probate counsel.
What is an estate bank account? Who controls it?
An estate bank account is a standard bank account in the estate’s name where all funds are consolidated. You can use it to pay expenses, view a full transaction history, and eventually distribute inheritance to beneficiaries.
With one click Sunset can set up an estate bank account.
You control the estate bank account. You can pay bills, taxes, and distribute the funds to heirs.
All estate bank accounts set up by Sunset are FDIC insured and protected from fraud and identity theft.
How can I pay estate expenses?
With your estate bank account you can use to pay expenses to settle your loved ones affairs. You can also reimburse yourself for expenses you may have paid out of pocket before the bank account was set up.
This includes paying for funeral expenses, accountants and attorneys if needed (most families do not need these services when working with us), realtor fees when selling property, money going towards settling debts, money spent fixing up a property before selling it, etc.
How much does Sunset cost?
Sunset Free is free for families settling an estate. Sunset Pro, our paid product for probate attorneys, licensed fiduciaries, trustees, and aftercare specialists, starts at $500 per asset search, with monthly subscription plans available for Solo Practitioners, Small Firms, and Large Firms.
For families, Sunset never charges a fee or takes a percentage of the estate. All family-facing tools are free, including search and discovery, probate document generation, account closure, asset transfer, and estate bank account setup. No upfront fees. No subscriptions. No deductions from the inheritance.
Our revenue from the family side comes from bank partners. They pay us a referral fee when assets transfer to receiving institutions, and we share in the interest while funds sit in the estate bank account. Sunset Pro subscriptions from professionals are how we sustain the rest of the product. All of the deceased's assets go to the beneficiaries and heirs.
What security measures does Sunset have?
Sunset is SOC 2 Type II certified, and we hold ourselves to the highest standards in how we build our software and store data so that you’re always protected. We have in-depth fraud and identity verification measures on the deceased and the beneficiaries, and we run background checks on all employees.
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